Good leaders are tough-minded. They’re able to take the heat. They can handle the difficult stuff that comes their way.
People don’t respect leaders who are considered soft, weak, or indecisive.
But there is another side of leadership. It brings heart into play. It balances out the tough side.
Without heart, leadership can feel like medicine; necessary, but undesirable.
The heart brings, among other essentials, kindness into leadership.