These are comments you never want to hear as a leader in your church.
- “I visited your church and checked a box on a card, but I never heard back from anyone.”
- “I spoke with a staff member, and they said they would call me, but I never got a call.”
- “I attended a training meeting and volunteered to help, but no one followed up with my next steps.”
When I hear statements like these, I cringe inside. Not because I think churches and people are required to be perfect (no organization is flawless), but because 99% of the time the lapse was avoidable.